Artificial Intelligence for Marketing

  • Catthaleeya Rerkpichai
  • Thanarak Santhuenkaew
Keywords: Artificial Intelligence (AI), personalization, predictive analytics, chatbots, image recognition, voice assistants, sentiment analysis

Abstract

Abstract

        Artificial Intelligence (AI) is transforming the field of marketing by enabling marketers to analyze large amounts of data, automate repetitive tasks, and provide personalized experiences to customers. AI can help with various marketing activities, particularly generation influencing, customer segmentation, content creation, social media management, and email marketing. By leveraging AI, marketers can improve their targets, increase their efficiency, and enhance their customer experience. The adoption of AI in marketing evidently presents challenges concerning the need for high-quality data, the risk of bias, and the importance of maintaining human oversight. Artificial Intelligence (AI) has essentially supported marketers in analyzing vast amounts of data, personalizing customer experiences, automating various tasks, and generating predictive insights. Major AI applications for marketing include natural language processing (NLP), sentiment analysis, image and video recognition, chatbots and virtual assistants, recommendation engines, and predictive analytics. All these applications can definitely help marketers optimize their advertising and social media campaigns, improve customer segmentation, and enhance customer engagement and retention.

Keywords: Artificial Intelligence (AI), personalization, predictive analytics, chatbots, image recognition,
voice assistants, sentiment analysis

 

 

Published
2024-04-30
How to Cite
Rerkpichai, C., & Santhuenkaew, T. (2024). Artificial Intelligence for Marketing. RICE Journal of Creative Entrepreneurship and Management, 5(1), 65-73. Retrieved from https://www.ricejournal.net/index.php/rice/article/view/89